9 times out of 10 it's due to people wanting my "best price". Apparently, most of the world is convinced there is a 1000% mark-up on furniture and I'm trying to screw them out of house, home, and inheritance.
Fact of the matter is this; furniture is no more marked up than a McDonald's Quarter Pounder with Cheese. In the price of that furniture is rent, fuel, utilities, payroll, insurance, advertising, taxes, and last but not least, commission. Whether you believe it or not, it is NOT overpriced. At least where I work.
So I hope the guy who finally tripped my wires tonight took the fact that the following conversation took place.
Me: "Sir, have you ever bought an appliance from Lowes or Home Depot?"
Me: "When you saw that $1,200 dollar refrigerator did you tell them you'd give them $800?"
Sir: "Well, no."
Me: (addressing his wife) "Ma'am, when you bought groceries the other day did you offer to pay $2 instead of $4 for that box of Captain Crunch and tell them if they didn't let you have it for that you wouldn't buy it?"
Ma'am: "Well, no."
Me: "Then why in the world would you expect me to sell you that bedroom set for $400 LESS than I've got it priced?"
I got the sale.